সাধারণ জিজ্ঞাসা

মোটামুটি দশ মিনিট। অ্যাকাউন্ট খুলুন, ছবি, প্যাকেজ ও খোলার সময় যোগ করুন, তারপর প্রোফাইল প্রকাশ করুন।

A free listing gives your gym a public profile, a place in GymCity search and city pages, member requests in your GymCity inbox and reviews from your members. It has no time limit and needs no card. Paid plans add the business tools, and some profile options, such as showing your phone number, depend on your plan.

A free listing gives your gym a public profile, a place in GymCity search and city pages, member requests in your GymCity inbox and reviews from your members. It has no time limit and needs no card. Paid plans add the business tools, and some profile options, such as showing your phone number, depend on your plan.

হ্যাঁ। প্রোফাইলের কোন অংশ সবাই দেখবে তা আপনিই ঠিক করেন, প্যাকেজের দাম আর ম্যাপের লোকেশনসহ।

Yes. You turn each part of your public profile on or off, including package prices and your exact map location. Some gyms show prices to save phone calls; others prefer people to ask. Your plan decides a few options, such as whether your phone number and email appear.

Yes. You turn each part of your public profile on or off, including package prices and your exact map location. Some gyms show prices to save phone calls; others prefer people to ask. Your plan decides a few options, such as whether your phone number and email appear.

আপনার প্রোফাইল পাবলিক, তাই যে কেউ দেখতে পারেন। আর যে সদস্যদের আপনি জিমে যোগ করেন, তারা পান নিজস্ব পোর্টাল, যেখানে থাকে তাদের বিল ও প্ল্যান।

Yes. Each branch can have its own public page, with its own photos, packages, timings and requests. On a plan with multiple branches, each branch also has its own members, staff and door devices, and the owner sees every branch together from one account.

হ্যাঁ। প্রত্যেক স্টাফকে আলাদা ইউজারনেম আর একটি রোল দিন, যাতে তারা শুধু প্রয়োজনীয় ব্রাঞ্চ ও টুলগুলো দেখেন।

Yes. Add each staff member with their own login and give them a role, such as Manager or Front Desk. You tick what each role may see and do, and which branches they work at. Discounts, voids and refunds are recorded on the invoice, so you can always see who changed what.

হ্যাঁ। একজন একজন করে সদস্য যোগ করতে পারেন, আর বড় তালিকা আনতে আমাদের টিম সাহায্য করবে।

Yes, when member messages are part of your plan. GymCity sends invoice, due-date, overdue and receipt messages by email, and by SMS or WhatsApp within your plan's allowance. You choose which messages go out on which channel. SMS is for Bangladesh numbers; members elsewhere get WhatsApp or email. You can also send a reminder by hand at any time.

Yes, when member messages are part of your plan. GymCity sends invoice, due-date, overdue and receipt messages by email, and by SMS or WhatsApp within your plan's allowance. You choose which messages go out on which channel. SMS is for Bangladesh numbers; members elsewhere get WhatsApp or email. You can also send a reminder by hand at any time.

Yes. Add members one by one with their package, and their invoices follow from there. If you have a long member list, contact the GymCity team and we can help you bring it in. Existing members then get their own portal with their bills and plan.

No. Independent personal trainers list on their own, with their own profile, clients and billing. You can train clients at a gym, at their home, outdoors or online, and your profile says which. Clients find you by area, speciality and online coaching.

No. Independent personal trainers list on their own, with their own profile, clients and billing. You can train clients at a gym, at their home, outdoors or online, and your profile says which. Clients find you by area, speciality and online coaching.

না। স্বাধীন পার্সোনাল ট্রেইনাররা নিজেরাই লিস্ট করেন এবং নিজের ক্লায়েন্টদের বিল করেন।

Yes. Your public trainer profile, search listing, client requests and reviews are free with no time limit and no card needed. You pay only if you choose a paid plan for the coaching tools, such as client packages, workout and diet plans, AI diet plans and online payments.

Yes. Your public trainer profile, search listing, client requests and reviews are free with no time limit and no card needed. You pay only if you choose a paid plan for the coaching tools, such as client packages, workout and diet plans, AI diet plans and online payments.

হ্যাঁ। নিজেকে অনলাইন কোচিংয়ের জন্য প্রস্তুত হিসেবে চিহ্নিত করুন, ওয়ার্কআউট ও ডায়েট প্ল্যান পাঠান, আর GymCity-তেই ক্লায়েন্টদের সঙ্গে চ্যাট করুন।

Yes. Mark yourself as available for online coaching and your profile appears when people filter for online trainers. Online clients get their workout and diet plans in their member portal, you both see their progress, and you chat in GymCity between check-ins. They can pay online to your own account on a plan with online payments.

একজন ক্লায়েন্ট বেছে নিন, তার লক্ষ্য ও অভ্যাস নিয়ে কয়েকটি প্রশ্নের উত্তর দিন, GymCity সেই ক্লায়েন্টের জন্য একটি ডায়েট প্ল্যান তৈরি করে দেবে। যেকোনো সময় তা বদলাতে পারবেন, আর আগের প্ল্যানগুলোও সংরক্ষিত থাকে।

সেশনের সময় হাতে হাতে, bKash বা Nagad পেমেন্টের তথ্য জানিয়ে, অথবা পেইড প্ল্যানে সরাসরি আপনার নিজের অ্যাকাউন্টে অনলাইনে।

Yes. Add each certificate with the issuer, the date and a picture, and it shows on your public profile. Visitors use certificates and specialities to decide who to contact, so add the ones that match the clients you want, such as weight loss, strength or yoga.

Yes. Add each certificate with the issuer, the date and a picture, and it shows on your public profile. Visitors use certificates and specialities to decide who to contact, so add the ones that match the clients you want, such as weight loss, strength or yoga.

Clients see what you share with them: their package and bills, workout plans, diet plans, progress and messages with you. If they also belong to a gym, that membership is a separate profile, so your plans never mix with the gym's. They switch between profiles in one tap.

হ্যাঁ। সাইন আপ, নিজের ট্রেনিংয়ের হিসাব রাখা আর জিম বা ট্রেইনারে যোগ দেওয়া, সবই ফ্রি। মেম্বারশিপ বা সেশনের টাকা আপনি সরাসরি জিম বা ট্রেইনারকে দেবেন।

Yes. Signing up, searching, sending requests, tracking your own training and joining gyms or trainers are all free. GymCity never charges members. You pay your gym or personal trainer directly for your membership or sessions, at the desk or through the payment options they offer.

No. Anyone can search and compare gyms and personal trainers on GymCity. When you send a Join, Free Trial, Class or Question request, you only leave your name and phone number, and the gym or trainer contacts you. You need an account later, to see your bills, workouts and diet chart.

হ্যাঁ। প্রতিটি জিম মেম্বারশিপ আর প্রতিটি পার্সোনাল ট্রেইনার একই অ্যাকাউন্টে আলাদা প্রোফাইল হিসেবে থাকে। প্রোফাইল বদল করে এক থেকে আরেকটিতে যান।

Yes. Each gym membership and each personal trainer becomes a separate profile in the same account, with its own bills, workouts and visits. Use Switch Profile to move between them. A gym never sees what your personal trainer gives you, and your personal tracker stays private to you.

হ্যাঁ। আপনার পার্সোনাল প্রোফাইলে আছে ওয়ার্কআউট, ওয়ার্কআউটের ইতিহাস, শরীরের মাপ, স্বাস্থ্য রেকর্ড, লক্ষ্য আর AI ডায়েট প্ল্যান।

Yes. Your personal profile works on its own as a free tracker. Plan your week, tick off workouts, see your workout history, log weight and body measurements, keep health notes and set goals. You can also get an AI diet plan drafted from your goals and food habits. Nothing to install: it runs in your phone browser.

না। যে কেউ জিম ও ট্রেইনার খুঁজে তুলনা করতে পারেন। শুধু রিকোয়েস্ট পাঠানোর সময় নাম ও ফোন নম্বর দিতে হয়।

Treat it as a starting point, not medical advice. The plan is drafted from your goals, measurements and answers about food. If you have a health condition, are pregnant or take medication, check it with a doctor or qualified nutritionist before you follow it. A personal trainer on GymCity can also write or review a plan with you.

Treat it as a starting point, not medical advice. The plan is drafted from your goals, measurements and answers about food. If you have a health condition, are pregnant or take medication, check it with a doctor or qualified nutritionist before you follow it. A personal trainer on GymCity can also write or review a plan with you.

না। খোঁজা আর রিকোয়েস্ট পাঠানো ফ্রি। মেম্বারশিপ বা সেশনের টাকা আপনি সরাসরি জিম বা ট্রেইনারকে দেন।

It depends on what your gym or trainer has set up. You can pay at the desk, pay online to their own account from the Pay button, or report a payment you already made so staff can approve it. In Bangladesh that includes bKash and Nagad. My Bills shows what is due and every bill you have paid.

It depends on what your gym or trainer has set up. You can pay at the desk, pay online to their own account from the Pay button, or report a payment you already made so staff can approve it. In Bangladesh that includes bKash and Nagad. My Bills shows what is due and every bill you have paid.

অনেক জিমই ফ্রি ট্রায়াল দেয়। রিকোয়েস্ট পপ-আপে ফ্রি ট্রায়াল বেছে নিন, জিম আপনার সঙ্গে যোগাযোগ করে সময় ঠিক করবে।

হ্যাঁ। দুটোই আপনার অ্যাকাউন্টে আলাদা প্রোফাইল, প্রতিটির নিজস্ব বিল, ওয়ার্কআউট ও অগ্রগতি থাকে, আর আপনি সহজেই একটি থেকে আরেকটিতে যেতে পারেন।

Each gym sets its own age rule, so ask before you join. Send a Question request from the gym's profile and say how old the new member is. For younger teenagers, a gym may ask a parent or guardian to come along. A personal trainer can also suggest a safe starting plan.

Each gym sets its own age rule, so ask before you join. Send a Question request from the gym's profile and say how old the new member is. For younger teenagers, a gym may ask a parent or guardian to come along. A personal trainer can also suggest a safe starting plan.

ডেস্কে দিন, bKash বা Nagad পেমেন্টের তথ্য জানান যা স্টাফ অনুমোদন করবেন, অথবা জিমে অনলাইন পেমেন্ট চালু থাকলে অনলাইনেই দিন।

হ্যাঁ। আপনার পাবলিক প্রোফাইল, সার্চ লিস্টিং, সদস্যদের রিকোয়েস্ট, রিভিউ আর বেসিক সদস্য বিলিং ফ্রি থাকবে, কোনো সময়সীমা নেই, কার্ডও লাগবে না।

না। সদস্যরা কখনো GymCity-কে টাকা দেন না। তারা সরাসরি জিম বা ট্রেইনারকে দেন, আর খোঁজা ও রিকোয়েস্ট পাঠানো সবার জন্য ফ্রি।

No. Members never pay GymCity. Searching, comparing and sending requests are free, and members pay the gym or trainer directly for memberships and sessions. When online payments are on, the money goes to the gym's or trainer's own payment account, not through GymCity.

GymCity bills in Taka for gyms and trainers in Bangladesh and in US dollars for every other country. The pricing page shows the currency for the country you are in. Your account's billing currency is set from the country you choose at sign-up and does not change if you later edit your address.

বাংলাদেশে bKash বা SSLCommerz-এর মাধ্যমে কার্ডে, আর অন্য দেশে Stripe-এর মাধ্যমে কার্ডে। প্রতিটি পেমেন্টের রসিদ পাবেন।

In Bangladesh you pay by bKash or by card through SSLCommerz. In other countries you pay by card through Stripe. You pay from your GymCity dashboard, and you get a receipt for every payment. Your members' payments to you are separate and never pass through your plan bill.

হ্যাঁ। যে সময়ের জন্য টাকা দিয়েছেন তা শেষ হলে পেইড ফিচারগুলো বন্ধ হয়ে যাবে; আপনার প্রোফাইল আর ডেটা থেকে যাবে।

Yes, on plans that offer yearly billing. Choose Yearly on the pricing page or in your dashboard. A yearly plan saves two months free compared with paying monthly and is billed once for 12 months. You can move from monthly to yearly at any time; a move back to monthly starts when your paid year ends.

নতুন ফিচারগুলো সঙ্গে সঙ্গে চালু হয়ে যায়, আর আপনার সদস্য, প্যাকেজ ও ইতিহাস যেমন ছিল তেমনই থাকে। প্ল্যানের জন্য মাসিক বা বার্ষিক ইনভয়েস পাবেন।

The new features switch on straight away. Your members, packages, invoices and history stay exactly as they are, so nothing needs to be set up again. Your next bill follows the new plan, monthly or yearly, and you get a receipt as usual.

Yes. The change happens when the period you paid for ends, so you keep the paid tools until then. Your data stays. Anything above the new plan's limits, such as extra branches or packages, is switched off rather than deleted. You can upgrade again whenever you need it.

Yes. The change happens when the period you paid for ends, so you keep the paid tools until then. Your data stays. Anything above the new plan's limits, such as extra branches or packages, is switched off rather than deleted. You can upgrade again whenever you need it.

না। সদস্যরা সরাসরি আপনাকে টাকা দেন: ডেস্কে, আপনার bKash বা Nagad নম্বরে, অথবা আপনার নিজের পেমেন্ট গেটওয়ে অ্যাকাউন্টে।

No. Members pay the gym or trainer directly: at the desk, to the business's own bKash or Nagad number in Bangladesh, or online through the business's own payment account. GymCity never holds members' money and takes no share. Gyms and trainers pay GymCity only for their own plan.

In Bangladesh, a member pays the gym's or trainer's bKash or Nagad number and reports the payment in GymCity. Staff check it and approve or reject it, and the invoice updates. Staff can also record a bKash or Nagad payment at the desk, and gyms with online payments set up can take bKash online.

Yes, when the gym or trainer has online payments set up. The member presses Pay on their home screen or in My Bills and pays the full amount due. The money goes to the business's own account: SSLCommerz or bKash in Bangladesh, Stripe elsewhere. Part payments are taken at the desk instead.

হ্যাঁ, ডেস্কে। স্টাফ যত টাকা দেওয়া হলো তা লিখে রাখেন, বাকিটা বকেয়া থাকে। বাড়তি টাকা সদস্যের ক্রেডিট হিসেবে রাখা যায়।

Yes, at the desk. Staff record the amount paid and the rest of the invoice stays due, so it still shows on the due list. If a member pays more than they owe, the extra is kept as member credit for the next bill. Online payments always cover the full amount owed.

ডেস্কের এন্ট্রিটি বাতিল (void) করুন বা রিফান্ড দিন। পরিশোধের ইতিহাস কখনো মুছে লেখা হয় না; প্রতিটি পরিবর্তন ইনভয়েসের ইতিহাসে থেকে যায়।

Void the desk entry or refund the payment. GymCity never rewrites paid history: the original payment and the void or refund both stay in the invoice's history, with who did it and when. That keeps the daily cash close and your exports honest, even when a mistake was made.

Outside Bangladesh, prices show in US dollars. Members pay at the desk or online by card through Stripe, into the gym's or trainer's own Stripe account. Gyms and trainers pay for their GymCity plan by card through Stripe. bKash, Nagad and SSLCommerz are Bangladesh payment methods only.

GymCity is a marketplace where people find and compare gyms and personal trainers, plus the software those gyms and trainers use to run members, payments, attendance and training. Searching and listing are free. It started in Bangladesh and works in other countries, with prices in the local currency.

GymCity is a marketplace where people find and compare gyms and personal trainers, plus the software those gyms and trainers use to run members, payments, attendance and training. Searching and listing are free. It started in Bangladesh and works in other countries, with prices in the local currency.

যোগাযোগ পেজের ফর্মটি ব্যবহার করুন। আমরা ইমেইল বা ফোনে উত্তর দিই।

Use the form on the Contact page and choose a topic: a general question, help with your account, a partnership or press. The GymCity team answers Saturday to Thursday, 10am to 7pm and replies by email or phone. For a gym's fees or a free trial, send a request to the gym itself from its profile.

আপনাকে সেবা দিতে আপনার জিম বা ট্রেইনারের যা দরকার, তারা শুধু সেটুকুই দেখেন। অন্য জিম আপনার তথ্য দেখতে পায় না।

Your gym or trainer sees what they need to serve you: your plan, bills, visits and the training they give you. Other gyms on GymCity cannot see your details, a gym never sees your personal trainer's plans, and your personal tracker is private to you. Payment card details stay with the payment provider.

যোগাযোগ ফর্মের মাধ্যমে আমাদের জানান। আইন অনুযায়ী যে রেকর্ড রাখতে হয় তা ছাড়া আপনার অ্যাকাউন্ট ও ব্যক্তিগত তথ্য আমরা মুছে দেব।

Send us a message through the Contact page and ask for your account to be deleted. We remove your account and personal details, except records the law requires us to keep, such as payment records. If you only want to leave one gym, ask the gym; your account and other profiles stay.

It depends on your goal. A gym suits building strength, losing fat or training with machines and weights. Yoga suits flexibility, balance, breathing and a calmer routine, and many people do both. Some gyms on GymCity run yoga classes, so filter by Yoga to find one place for both. If you have an injury, ask a doctor first.

It depends on your goal. A gym suits building strength, losing fat or training with machines and weights. Yoga suits flexibility, balance, breathing and a calmer routine, and many people do both. Some gyms on GymCity run yoga classes, so filter by Yoga to find one place for both. If you have an injury, ask a doctor first.

The best time is the one you can keep every week. Evenings are usually the busiest, so mornings or early afternoons are often quieter if you want free machines. Check each gym's opening hours, ladies hours and Open Now status on GymCity before you go, and ask the gym which hours are least crowded.

The best time is the one you can keep every week. Evenings are usually the busiest, so mornings or early afternoons are often quieter if you want free machines. Check each gym's opening hours, ladies hours and Open Now status on GymCity before you go, and ask the gym which hours are least crowded.