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ফিচার · For Gyms

Gym Member Chat Without Sharing Phone Numbers

Chat & Messages keeps conversations between your gym and its members inside GymCity, not on someone's personal phone. Owners, front desk staff and gym trainers reply from their own logins; members reply from their GymCity account.

✓ সব প্ল্যানে ফ্রি
app.gymcity.com
Gym inbox with a conversation between the gym and a member about a session time change
Your gym and its membersBetween
BetweenYour gym and its members
WhereMessages in GymCity
UpdatesEvery few moments
HistoryKept in the inbox

GymCity Chat & Messages কী?

GymCity Chat & Messages lets a gym and its members send messages to each other inside GymCity. Staff reply on behalf of their branch, so no personal phone number is shared, and every conversation stays in the gym's inbox. New messages appear within a few moments; GymCity checks for them regularly rather than pushing them live.

যে সমস্যার সমাধান করে

কেন জিমগুলো Chat & Messages ব্যবহার করেন

Personal Numbers Shared

Members message our receptionist on her own WhatsApp at midnight. When she leaves, those chats leave with her.

Talk to members inside GymCity, from staff logins.

Lost Conversations

A member says we promised to freeze his membership. Nobody can find the message, so it is his word against ours.

Every conversation stays in one inbox.

Mixed Chats

Gym questions get lost between family groups and supplier chats on the same phone.

An inbox just for your gym.
যেভাবে কাজ করে

3 ধাপ-এ Chat & Messages

1

Open Messages

Go to Messages in your dashboard and pick a member, or start a new conversation with someone from your gym. Earlier messages load in the same thread, so you see what was said before you reply. Staff see the conversations of the branches they work at. You can only start chats with people who belong to your gym.

app.gymcity.com
Conversation list in Messages with each member and their last message
2

Send a Message

Type your message and send it. The member sees it the next time they open GymCity, and it is marked as read once they do. If you made a mistake, you can edit or delete your own message. Your personal phone number is never shown.

app.gymcity.com
Chat thread with a member and a box to type a reply
3

Members Reply

Members answer from their own GymCity account, on the phone or computer. Their reply appears in your inbox within a few moments, and anyone at the branch with access can pick it up. The whole conversation stays with the gym, even when staff change. For a message to every member, use a notice instead.

app.gymcity.com
Member view of the same conversation with their gym
সুবিধা

আপনার কাজের ধরন মাথায় রেখে তৈরি

In-appGym Messages

Members talk to the gym, not to one person's phone, and staff numbers stay private.

KeptMessage History

Earlier conversations stay saved, so you can check what was agreed months later.

PlusNotices for All

For news that every member needs, post one notice instead of many messages.

সবকিছু অন্তর্ভুক্ত

Chat & Messages-এ যা পাচ্ছেন

ConversationsOne thread per conversation between the gym and a member.
Message HistoryEarlier messages stay in the thread for anyone with access.
Gym InboxStaff see the conversations of the branches they work at.
Member RepliesMembers reply from their own GymCity account.
Private NumbersNo staff phone number is shared with members.
NoticesSend one notice to every member instead of many chats.
প্রশ্ন

Chat & Messages: সচরাচর প্রশ্ন

জিম মালিক ও ট্রেইনাররা সবচেয়ে বেশি যা জিজ্ঞেস করেন, তার সংক্ষিপ্ত উত্তর।

সব প্রশ্ন →

Not quite. GymCity checks for new messages every few moments instead of pushing them instantly, so a reply can take a short while to appear. For day-to-day gym questions that is usually fine. For something urgent, such as a closure today, post a notice as well so every member sees it on their home.

No. Members message the gym from their own GymCity login, and staff reply from theirs. No personal number is shown on either side. Because the conversation belongs to the gym, it stays in the inbox when a staff member leaves, and the next person at the desk can carry on.

Use a notice for that. A notice shows on your members' home screens in GymCity, so you do not have to send the same message many times. Chat is for one-to-one conversations, such as a question about a bill or a change of timing.

Only the people in it. For the gym, that means the owner and the staff of the branch the conversation belongs to; for the member, only the member. Other gyms and other members cannot see it. Each person can edit or delete only the messages they sent themselves.

Not yet. Chat & Messages is built for gyms and their members today. Independent personal trainers cannot chat with their clients in GymCity yet. Visitors can still send them questions through the request form on their public page, and trainers answer in their requests inbox.

সম্পর্কিত ফিচার

একসাথে আরও ভালো কাজ করে

সর্বশেষ আপডেট 15 অক্টোবর, 2026লিখেছেন Sarwar Hossainস্ক্রিনে শুধু ডেমো তথ্য দেখানো হয়েছে

শুরু করা ফ্রি

আপনার জিমে Chat & Messages ট্রাই করুন

আজই ফ্রিতে আপনার জিম লিস্ট করুন, আর প্রস্তুত হলে প্রয়োজনীয় টুলগুলো চালু করুন।