How we protect your data
Everything between your device and GymCity is encrypted.
Passwords are stored only in scrambled form, so nobody at GymCity can read them.
Each gym's and trainer's data is kept separate. Staff, including our own team, see only what their role allows.
Card and mobile wallet details are entered on the payment provider's page. GymCity never receives or stores them.
Never share your password or sign-in codes. GymCity will never ask for them.
Reporting a security problem
If you think you've found a security problem, email info@gymcity.com with "Security" in the subject. Please don't access other people's data or disrupt the service while checking. We will reply and keep you updated. We don't pay rewards for reports.
No system is completely safe, so we can't promise that problems will never happen. Read how we use personal data in our Privacy Policy.