For Personal TrainersWeb dashboardAbout 2 minUpdated 20 Oct 2026

How to Add a Client

Add someone you train to GymCity, so you can track their class, payments, workouts and diet in one place.

Before you start

The client's name, phone number and gender.
The class they are joining. Each class has a plan with a price. If you have no class yet, you can add one from the form (step 3).

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Step 1: Open Add Client
In the left menu, open Clients and choose All Clients. Then click Add Client at the top right. The form that opens is called Add Member.
1. All Clients, under Clients in the left menu.
2. The Add Client button.
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Step 2: Enter the client's details
Fields marked with a red * are required. You can also add a photo, an email, a birth date, or more fields with Add More Info. Tick "Member agreed to WhatsApp messages" only if the client said yes.
1. First Name and Last Name (required).
2. Phone Number. It is optional, but it helps you find and contact the client.
3. Gender (required).
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Step 3: Choose the class
Join Date is today unless you change it. Choose the class the client is joining: the fees fill in from the class's plan. No class in the list? Click Add New next to Class to make one without leaving the form.
1. Join Date (required).
2. Class (required). Add New, above the list, makes a new class.
3. Registration Fee and Fee come from the class's plan. You cannot type over them here; to charge a different price, change the plan under Plans & Services.
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Step 4: Save
Address, division, city and postal code are optional. Click Save. GymCity opens the new client's page. The client now appears in All Clients, and you can give them a workout plan, a diet plan or take their first payment from there.
1. The Save button.