How to Send a Request to Join a Gym or Trainer
Ask a gym or personal trainer on GymCity to take you on, book a free trial or answer a question. It is free, you pay nothing now, and you do not need an account.
Before you start
- The gym's or trainer's page open on gymcity.com. See "How to Find a Gym or Trainer Near You".
- Your phone number. In Bangladesh it is the 11-digit mobile number starting with 01.
Step 1: Open the request form
On a gym's page, click Request to Join in the price box. On a trainer's page the same button says Request Coaching, or Ask for a Free Trial if the trainer offers one. You can also click Join on one of the plans or classes on the page: the form then opens with that plan or class already chosen.
- The Request to Join button.
Step 2: Choose what you want and add your details
The Contact pop-up opens. Under I would like to, choose what you need. For a gym the list has Join as a member, the gym's plans, a free trial or a visit, and Ask a question; a trainer's list has their classes, plans and coaching. Type your First Name, Last Name and Phone. Email and Message are optional: the message is a good place for your goal and the best time to call. Then click Send Request (Send Question if you chose Ask a question).
- I would like to: join, a plan, a free trial or visit, or a question.
- First Name and Last Name.
- Phone: the gym or trainer calls you on this number.
- Send Request.
Step 3: Wait for their reply
You see Request Sent. Your request goes straight to that gym or trainer: they see it in their GymCity dashboard and contact you on the phone number or email you gave. GymCity does not answer for them, and you do not pay anything through this form. If they take you on, they add you as a member in GymCity. Then your plan and bills show in your GymCity account; see "How to See Your Plan and Dues".
If Something Goes Wrong
For a gym or trainer in Bangladesh, type your mobile number as 01 followed by 9 more digits, for example 01712345678. Check that no digit is missing.
You sent several requests in a short time. Wait a few minutes, then try again.
Gyms and trainers answer requests themselves. If you have waited a day or two, call them or send a WhatsApp message if their page shows Call or WhatsApp buttons.
Yes. Gym and trainer pages in the app have the same request form with the same choices.